For your convenience, once the order is placed and processed by our team, you will be provided with the order tracking details sent to your email address. You will be able to monitor the exact location of your parcel in the real time. Each shipment varies from the destination, amount of products and their availability. However, we’ll do our best to make sure your order arrives in less than a week from shopping at our store. We’ll also inform you if any delays occur.

By using this website, you are placing an order directly from the manufacturer, the first company in Lithuania certified by EcoCert. This guarantees your items will be shipped directly from You&Oil laboratory in Vilnius. We are confident in the effectiveness of organic You&Oil products for both wellness and beauty purposes. Thousands of happy customers in more than 20 countries worldwide share the love and use You&Oil daily in their routines. But just like with any product in the world, we understand that your personal experience might vary from the majority of customers. If you have any side effect, the quality of the product does not meet your expectations, please let us know. We’ll look into your feedback and offer a free replacement or a full refund!

You can always contact us via “Contacts” form on our website or send an email directly to shop@youandoil.eu. If the case is not urgent, please feel free to send us a message through one of our social media accounts as well!